Ian has over 15 years’ experience leading client engagements focused around the future of retail and retail innovation. Having worked and lived in London, New York and Toronto, Ian brings a global lens to the business that stretches across multiple markets and sectors, leading the “Future of Retail” & “Commerce CX” initiatives for the likes of Ford, Microsoft, Samsung, Walmart, and GSK amongst others.

Specializing in retail experience design, connected store digital solutions, and brand experience at scale, Ian believes in true partnership with clients and pushes the boundaries to drive exponential growth. Ian lives in Brooklyn, New York, and is a loving father of twin girls. He loves to travel and has an obsession with the outdoors and staying fit.

Frank Blake is Director of Facilities Maintenance and Energy for Price Chopper/Market 32, a regional supermarket chain with 135 stores in the Northeastern US. He is responsible for oversight of facility maintenance, maintenance budgets, electrical and refrigeration support for design, maintenance CAP projects and EMS controls. He offers continuous support of operations through refrigeration, general maintenance and all store efficiency upgrades.

Frank joined Price Chopper/Market 32 in 2008 as an Electrical Specialist, responsible for electrical systems and controls, design assistance, lighting, generators, managed facilities, CAP projects, implementation of energy-efficiency opportunities, utility budgets and incentive programs. He assumed his new role in October 2017 and was officially promoted to the position of Director of Facilities and Energy in May 2018.

Associate Principal Nicholas Doherty is a Senior Design Engineer and Project Manager with Cushing Terrell, a multidisciplinary design services firm, specializing in retail and leading-edge refrigeration services.  

Nick leads teams within the CT Retail Service Group and is currently the Director of the Refrigeration Engineering Team.  Nick is an advocate for growth and development, striving to create an education-filled environment for all members of a project. He truly believes the strength of his refrigeration team will ensure the design development of new technologies for Cushing Terrell clients and the overall industry.

Nicholas Doherty holds a B.S. degree from Montana State University. He has developed 18 years of specific experience in this field while at Cushing Terrell and continues to be a leading consultant in the retail refrigeration industry worldwide.

Andrew S. Harig currently serves as Vice President, Tax, Trade, Sustainability & Policy Development at FMI-The Food Industry Association. In this position, he is responsible for lobbying Congress and the Administration on behalf of FMI members, with a primary focus on agriculture, taxes, trade, sustainability, food waste, and pensions. Prior to joining FMI, Andy was an associate trade advisor and speechwriter for the Senate Finance Committee under its Chairman, Max Baucus (D-MT).  From 1999-2001, he was the senior research associate for the Global Economic Policy Project at the New America Foundation, a Washington, DC-based think tank. Andy holds a B.A. from the College of William and Mary and an M.A. from DePaul University in Chicago, IL.

Dustin Herner, CEM is Energy & Sustainability Manager for Weis Markets, Inc, a mid-Atlantic retail grocery chain of 197 stores. Since joining Weis Markets in 2013, Dustin is one of the driving forces behind Weis' commitment to energy efficiency and sustainability.  Weis has reduced greenhouse gas emissions by 55% and diverted 56% of its waste from landfills.  Since 2015, Weis is one of the first grocers in North America to produce an annual sustainability report.  Dustin is one of the main drivers of Weis By Nature Annual Report.  Dustin is driving a zero-waste program and is also responsible for community and employee engagement.  He holds a bachelor's degree in Energy, Business, and Finance from Pennsylvania State University and is a Certified Energy Manager (CEM).

Shawn Holzschuh is the Director of Refrigeration for Target Corporation. Shawn leads a team in Property Management with a mission to maintain safe, fresh food for all team members and guests through the development of innovative, data driven solutions that leverage smart building technologies.  Solutions that balance expense and capital while maintaining environmental compliance through the lens of total cost of ownership. 

Shawn Holzschuh holds a B.S. degree in Mechanical Engineering from University of Minnesota and a PE license in the State of Minnesota.  He has over 20 years of experience in the Design, Construction, Commissioning and Operations of retail locations.

As the MD of Marketing and Carbon Management, Sarah leads the effort to ensure that the renewable energy solutions the Calpine Energy Solutions brings to the market are both innovative and effective. Sarah has nearly 15 years of experience analyzing data on macro economic trends, energy markets, and the broader ESG landscape. She confers with customers in working with the advanced risk analytics, reviews results reports, and provides guidance in creating and executing electricity procurement strategies. Sarah holds a B.S. degree in Business Administration from Elmhurst College, a graduate certificate in Corporate Sustainability and Innovation from Harvard University.

Tom Koulopoulos is Chairman and founder of Delphi Group, a 30-year-old Boston-based think tank named one of the fastest growing private companies by Inc. Magazine, and the founding partner of Acrovantage Ventures, which invests in early-stage technology startups. He is also the author of 13 books, an inventor with several patents, an Inc.com columnist, the past Executive Director of the Babson College Center for Business Innovation, the past director of the Dell Innovation Lab, and a professor at Boston University.

His insights have received wide praise from luminaries such as the late Peter Drucker, the father of modern management; Dee Hock, founder of Visa International; and Tom Peters, who called his writing, “a brilliant vision of where we must take our enterprises to survive and thrive.” His Inc. column is read by over one million people yearly.

Mr. Koulopoulos’ thirteen books include his most recent, Reimagining Healthcare, The Bottomless Cloud, Revealing the Invisible, The Gen Z Effect, and Cloud Surfing. His upcoming book, Gigatrends, looks at the seven tech trends that are shaping the future of how we live, work, and play.

Tom’s keynotes blend humor, insight, and a cutting-edge view of the future in a way that’s customized to each audience. According to Tom’s mentor, Peter Drucker, Tom’s writing “makes you question not only the way you run your business but the way you run yourself.”

Ben Rosenzweig, PE is a consulting engineer passionate about bringing sustainable and decarbonized, integrated MEP and Refrigeration system designs to the built environment through innovative remodel and new construction design and development philosophies. He manages CoolSys Energy Design (CED), a nationwide consulting engineering firm built on over 40 years of food retail engineering expertise which is also part of the larger CoolSys enterprise. CED has a rich history focused on energy and emissions reduction, sustainability, innovative refrigeration system designs, and an unstoppable drive to solve the most challenging problems. Ben is a graduate of the College of Engineering and Applied Science at Lehigh University with both a bachelor’s and master’s degree in Mechanical Engineering. He is also a licensed engineer in 35 states.

Abtar Singh specializes in facility management systems, performance monitoring and energy conservation solutions for the supermarket industry. He is the founder and owner of Singh360, a full-service energy management company. The company provides turnkey energy technology implementation such as EMS, VFD, ECM, LED, demand control, kitchen hood control, and more. The company also provides energy audit, new store commissioning, and retro-commissioning services. He also founded kWh360 Inc, a mobile app and cloud-based energy-efficiency software company for the supermarket. Abtar has worked his entire career to reduce operating expense by improving building management technologies and processes. He is an expert in design, engineering, and modeling of air-conditioning and refrigeration systems. He is also an expert in enterprise software technologies and data warehousing. He holds more than 45 patents in related technologies. Abtar has also worked as vice president of product management and engineering at Emerson Climate Technologies, where he spearheaded the development of many technologies that improve energy efficiency in supermarkets, including digital compressors, electronic stepper valves, remote monitoring and energy management systems. His passion is to simplify refrigeration and HVAC design and to integrate sustainable technologies within supermarkets and other commercial facilities.