2015 Internal Auditing Conference

CONFERENCE PROGRAM

Download the agenda

The 2015 FMI Internal Auditing Conference is a learning experience designed for internal auditors in the food retail industry. Our education program is intended to encourage a collaborative, open environment where like-minded professionals can share ideas and best practices and find solutions to the most pressing problems they encounter in their professional lives. We aim to achieve this through interactive sessions, roundtables and idea exchanges.

AGENDA-AT-A-GLANCE

SUNDAY, MAY 3

5:00 pm – 7:00 pm

Cocktails in the Courtyard
sponsored by BMO Harris Bank and BMO Capital Markets

7:00 pm onwards

Evening on own

MONDAY, MAY 4

7:00 am – 8:00 am

Breakfast
Sponsored by Connolly LLC

8:00 am – 8:10 am

Welcome and Opening Remarks
Marty Gurry, Internal Audit Director, Meijer, Inc.

8:10 am – 9:10 am

Never Fly Solo
Lt. Col. (ret.) Rob ‘Waldo’ Waldman - "The Wingman"

9:15 am – 10:15 am

The Big Picture: An Update on the Macroeconomy and the Food Retail Strategic Landscape
Scott Moses, Managing Director and Head of Food, Drug and Specialty Retail Investment Banking, Sagent Advisors

10:15 am – 10:30 am

Networking Break

10:30 am – 11:40 am

Idea Exchange

11:40 am – 12:30 pm

Food Safety Auditing For The Non-Food Safety Auditor
Tom Ford, Vice President, Food Safety, Ecolab

12:30 pm – 1:45 pm

Lunch
sponsored by NCH Marketing

1:45 pm – 2:45 pm

The Surprising Truth About Free Value-Add Tools For IT Audits
Todd Wright, Senior Information Technology and Financial Auditor, Alex Lee, Inc.

2:55 pm – 3:45 pm

Stalemate? Breathing Creativity and Innovation into Internal Audit
Danny Goldberg, Founder, GOLD SRD, Author of People-Centric© Skills: Communication and Interpersonal Skills for Internal Auditors

3:45 pm – 4:00 pm

Networking Break

4:00 pm – 5:00 pm

You Too Can Go To Jail!
Bill Spoehr, Vice President, Internal Audit and SOX Safeway Inc

5:00 pm – 9:00 pm

Vendor Showcase and Cocktail Reception
S ponsored by Flextecs 
 

TUESDAY, MAY 5

7:00 am – 8:00 am

Breakfast 
Sponsored by Epicor

8:00 am – 8:50 am

Leveraging Big Data Value Out of Your Existing Audit Tools
Eric Van Tongeren, Internal Audit Manager, Meijer, Inc.

8:55 am – 9:45 am

People Centric Skills: Tools When The Stakes Are High
Danny Goldberg, Founder, GOLD SRD, Author of People-Centric© Skills: Communication and Interpersonal Skills for Internal Auditors

9:45 am – 10:00 am

Networking Break

10:00 am – 10:50 am

Planning for Game Day: Cyber Security, Information Technology, Business Continuity and You!
Vince Crisler, Partner, Fortalice Solutions, LLC.

11:00 am – 12:30 pm

Idea Exchange

12:30 pm – 1:45 pm

Lunch 
Sponsored by Inmar

1:45 pm – 2:35 pm

Roundtables

2:45 pm – 3:35 pm

Roundtables

3:45 pm – 4:00 pm

Networking Break

4:00 pm – 5:30 pm

Crossing The Generational Divide
Curt Steinhorst, Center for Generational Kinetics

6:30 pm – 9:30 pm

A Night At The Museum
sponsored by RGIS

WEDNESDAY, MAY 6

7:00 am – 8:00 am

Breakfast

8:00 am – 8:50 am

Social Engineering: Protecting Yourself, Your Assets and Your Brand
Vince Crisler, Partner, Fortalice Solutions, LLC.

8:55 am – 9:45 am

Supply Chain Risk Management - A Dirt To Door Approach
Amanda C. Gufford, CPA
Risk Advisory and Consulting Services, McGladrey LLP

9:45 am – 10:05 am

Networking Break

10:05 am – 10:55 am

Ready, Set Go...Are You Prepared for the ACA Employer Mandate?
Jodi Bahl, Principal, Human Capital , Ernst & Young

11:00 am – 12:00 pm

Leading Excellence
Dennis Snow, Customer Service Expert and Former Disney Executive

Session Descriptions

NEVER FLY SOLO
Lt. Col. (ret.) Rob ‘Waldo’ Waldman - "The Wingman"

In "Never Fly Solo", former Air Force fighter pilot Rob "Waldo" Waldman applies the lessons he learned during death-defying combat and explains how to transform ordinary relationships into mutually beneficial partnerships. His message is simple: whether achieving greatness as a fighter pilot or in business, the same qualities that drive success apply: disciplined training, dedicated teamwork, impassioned leadership and most of all...unwavering trust. Join this exhilarating session and gain insight into the Wingman philosophy of peak performance, leading with courage, building trusting relationships, and working as a cohesive team to win your organization’s mission. Visit www.yourwingman.com for more details about this program.

 

THE BIG PICTURE: AN UPDATE ON THE MACROECONOMY, FINANCIAL MARKETS AND THE FOOD RETAIL LANDSCAPE
Scott Moses, Managing Director-Head of Food, Drug & Specialty Retail Investment Banking, Sagent Advisors

What are the crucial issues keeping food retail executives up at night in terms of the state of the macro economy, financial markets and the strategic landscape? Review the key macroeconomic factors that food retailers might incorporate into their strategic and financial projections calculus, discuss operational benchmarking and relative valuation and investigate the prospective shifts in the food retail M&A landscape.

 

IDEA EXCHANGE

Join fellow retail internal auditors in a peer-driven informal discussion on a variety of timely topics chosen by you. This session will give you an opportunity to exchange best practices and take home actionable solutions to your toughest internal auditing challenges. This is arguably the most popular session during the conference!
 

FOOD SAFETY AUDITING FOR THE NON-FOOD SAFETY AUDITOR
Tom Ford, Vice President, Food Safety, Ecolab

Internal auditors are not food safety specialists, yet they can play an important  role in protecting their company’s brand and the food sold under its banner. This  session will equip food retail internal auditors with the knowledge to ask the right questions that will positively impact food safety procedures and policies in their companies. Get an overview of the most common food safety frameworks and learn why and how food safety failures occur. Discover what you need to know about sanitation procedures, temperature controls, expiration dates, equipment  handling, employee training and third party service provider effectiveness to protect both people and profits.
 

STALEMATE?! BREATHING CREATIVITY AND INNOVATION INTO INTERNAL AUDIT
Danny Goldberg, Professional Development Consultant, GOLD SRD

Let’s face it - internal audit can be a very stagnant profession, but only if we allow it to be. We all like our routines and processes, but if we don’t apply critical thinking to our decisions or let our pre-conceived notions about how things should be done cloud our view, we fail to innovate and run the risk of falling behind our competitors.  During this session, you’ll discover the negative  effects of SALY, learn how brainstorming can add significant value throughout the internal audit process, hear how to coordinate and run meetings and interviews more effectively and understand how to avoid emotional trigger words. You’ll leave with a fresh perspective on internal audit and some great new ideas to apply    in your own internal audit departments.
 

YOU TOO CAN GO TO JAIL!
Bill Spoehr, Vice President-Financial Compliance, Safeway, Inc.

Federal regulators continue to focus on financial fraud through comprehensive investigations and enforcement actions.  More aggressive enforcement by the SEC and Justice Department, as well as higher levels of scrutiny by outside auditors and the PCAOB, has exposed all levels of management to federal penalties and litigation , and it's no longer just the C-suite at risk.   This session will give you an overview of recent financial fraud investigations and penalties and show you how to review your company's internal controls, policies and procedures to help ensure adequate controls exist to minimize the risk mid-level employees may face when things "go wrong" at the top.   You’ll leave with a better sense of the financial investigations employees may face and an action plan for reducing company and personal risk.
 

LEVERAGING BIG DATA VALUE OUT OF YOUR EXISTING AUDIT TOOLS
Eric Van Tongeren, Internal Audit Manager, Meijer, Inc.

In today’s “Big Data” world, high performance data analysis software is helping auditors increase the scope and impact of their audits. But, more often than not, the ability to leverage “Big Data” can come with a big price tag. What if you could gain similar value just by using your existing end-user tools more creatively? In this interactive session participants will work through case studies that apply common spreadsheet and database tools to complex audit questions, from data exploration and analytical steps to summary of conclusions. Participants may find value in bringing a laptop or tablet; however computers are not required for the session.
 

PEOPLE CENTRIC SKILLS: TOOLS TO USE WHEN THE STAKES ARE HIGH
Danny Goldberg, Professional Development Consultant, GOLD SRD

We all know at least one. Terrific technical auditors who could use some help with their communication skills, that is.  And it’s no surprise that auditors who can communicate effectively are exponentially more successful than auditors who cannot. Based on the book People-Centric Skills: Interpersonal and Communication Skills for Internal Auditors, the first publication specifically addressing communication skills for internal auditors on the market,  this presentation  will open your eyes to the importance of the first impression and show you how to make a good one You'll learn how to use the most appropriate words at the appropriate times, and gain a better understanding of gesture clusters and neurolinguistic eye cues and how they can assist the audit process.

THE SURPRISING TRUTH ABOUT FREE VALUE-ADD TOOLS FOR IT AUDITS

Todd Wright, CIA, CISA, CISM, CISSP, Senior Information Technology and Financial Auditor, Alex Lee, Inc.

Is there really such a thing as a free audit tool? And if it’s free, how good can it be? Join this session to hear the surprising truth about some of the best FREE audit tools available that will add value to your IT audit techniques. Discover a full-featured statistical analysis package including over 70 functions and tests, dozens of built-in datasets and graphing; an open source utility for network discovery and security auditing for tasks such as network inventory, managing service upgrade schedules and monitoring host or service uptime; and applications to find security holes in the configuration and computer code that websites use.

PLANNING FOR GAME DAY: CYBER SECURITY, INFORMATION TECHNOLOGY, BUSINESS CONTINUITY AND YOU!
Vince Crisler, Partner, Fortalice Solutions, LLC.

This session will spotlight several real-world case studies of cyber attacks within the retail sector and provide resources and takeaways that are directly applicable to the internal audit community. Led by a cyber security expert, this guided discussion will  help you better understand how to navigate through compliance frameworks for cyber security, business continuity challenges, and operational process improvement to better prepare for the emerging cyber security threats faced by your company. Get an overview of the FMI Incident Response Framework and how it can be used as a tool for internal auditors. Learn how tabletop exercises can be used to test organizational readiness and compliance with written policies and procedures. Uncover industry best practices related to incident response and business continuity planning and free resources that internal auditors can use to improve their capabilities, increase their efficiency and manage risk.

ROUNDTABLE: ADDING VALUE WITH STORE AUDITS
Matt Osterhaven, Internal Audit Manager, Meijer, Inc.

How often is it necessary to change your store audit approach?  Do your stores continue to fail the same issues every year?  Join your internal audit peers for a discussion on store audit best practices.  This discussion will help you build strategies for developing and executing recommendations that maximize  the value that store audits provide, transform  your perception of the role you play and help you become a change agent for your company.

ROUNDTABLE: WAREHOUSE OPERATIONS RISKS
Bill Naughton, Corporate Audit Manager, SpartanNash Inc.

How comfortable are you that risks are well managed in your warehouse operations?  Join your internal auditing peers for a discussion on identifying and evaluating risks in warehouse operations and consequent audit responses. Share best practices for using operational KPIs to guide your audit work.

WORKING EFFECTIVELY WITH YOUR AUDIT COMMITTEE
James S. Czarnecki – Principal, Advisory, KPMG
John Verdonck – Partner, Audit, KPMG

At a time when audit committees are wrestling with heavy agendas—and issues like cyber security and global compliance are putting risk management to the test—internal audit should be a highly-valued resource and a prominent voice at the table. This roundtable discussion will focus on how internal audit can bring the full value of its resources and expertise to bear in supporting the audit committee—as well as the board and the business—in an increasingly challenging risk environment

COCKTAIL RECEPTION AND VENDOR SHOWCASE

Build and foster new business relationships and catch up with old friends at this casual cocktail reception with open bar and light hors d’oeuvres. Spend time getting to know the products and services of the conference sponsors at the vendor showcase.
 

ROUNDTABLES

These discussions, led by subject matter experts will give you and your fellow internal auditing peers the opportunity to ask questions and share best practices. Topics are offered in conjunction with the Financial Executive Conference and are repeated.

* Risk Management

* What’s New on The Hill?

* Trends in Inventory Management

* Adding Value With Store Audits

* Working Effectively With Your Audit Committee

* Warehouse Operations Risk
 

CROSSING THE GENERATIONAL DIVIDE
Curt Steinhorst, The Center for Generational Kinetics

We work in a time of unprecedented generational change. Four generations in the workforce and five generations in the marketplace. Strategies that work for one generation can be complete turn-offs for others. This divide can be either a costly challenge or breakthrough opportunity, depending entirely how you and your leaders respond. In Crossing the Generational Divide, Curt Steinhorst entertainingly reveals each generation’s workplace mindset and strengths. He shares surprising statistics, laugh-out-loud stories, and frontline-tested strategies that quickly drive results across generations. You’ll leave motivated to act with ready-to-use tools you can apply immediately.

SOCIAL ENGINEERING: PROTECTING YOURSELF, YOUR ASSETS AND YOUR BRAND
Vince Crisler, Partner, Fortalice Solutions

One of the greatest threats to you and your organization’s information systems and digital assets is the interaction between humans and the systems they use. As professionals who have access to key assets and financial information, financial executives and internal auditors are a strategic target for social engineering. This session will examine the current state of the social engineering threat, explore the latest tactics and methods used by attackers to socially engineer company employees and discuss the unique threats faced by internal auditors and financial executives in the retail industry. Learn how to recognize the early signs of potential attacks,  get expert advice on how  to protect  yourself and your company’s assets and discover which free resources  are available to help you prevent and manage social engineering risks.

SUPPLY CHAIN RISK MANAGEMENT- A “DIRT TO DOOR” APPROACH
Amanda Gufford, Risk Advisory and Consulting Services, McGladrey LLP                                              

To instill increased consumer confidence in the food supply, retailers and manufacturers must focus on the vulnerability points throughout the supply chain by establishing key controls that adequately mitigate food safety, food security and product availability risks.  Explore some of the key risks that are inherent throughout the supply chain and evaluate your ability as an internal auditor to mitigate them.  Learn how to recognize indicators of elevated risks and identify potential risk mitigation gaps.
 

Ready, Set, Go……Are You Prepared for the ACA Employer Mandate?
Speaker: Jodi Bahl, Principal, Human Capital , Ernst & Young

Under the Affordable Care Act (ACA) and starting in 2015 (for filing in 2016), employers with more than 50 employees are required to provide information statements to employees and information returns to the IRS that contain details about employees’ health coverage benefits. Join this informative and timely session to get a legislative update on the Employer Mandate of the Affordable Care Act and discuss the compliance and reporting requirements for employers under IRC Sections 6055 and 6056. You’ll gain insight on  challenges facing other retailers, learn best practices for identifying, tracking and reporting requirements related to the Mandate and discover how to identify potential areas of risk associated with ACA compliance.
 

A NIGHT AT THE MUSEUM
Sponsored by RGIS
Join new friends and old for a fun, relaxing social evening at the Musée Conti, New Orleans’ famous historical wax museum. Built in 1890, “The WAX,” as it is known, is a perfect example of turn of the century French Quarter architecture and offers a glimpse into the scandalous history of New Orleans. After your personal tour of the museum, you’ll be invited to dine on a sumptuous feast of traditional Louisiana cuisine in the Legends Room while being serenaded by the light jazz sound of a local jazz trio. After dinner you’ll have the opportunity to try your hand at poker, black jack or roulette tables for an opportunity to win a special prize.


 

LEADING EXCELLENCE
Dennis Snow, President, Snow & Associates
Employees watch to see how committed we are as leaders and take their cue directly from us. As customer expectations are at an all-time high and business competition is fierce – exemplary leadership today is critical. Former Disney executive, Dennis Snow, author of the book, Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life helps today’s leaders step into their multi-faceted role as visionary, facilitator and idea champion. Discover the benefits of leadership that create a culture of accountability among employees, learn how to build organizational commitment to a vision and take home specific “walk the talk” leadership behaviors that reinforce organizational values.


 

COCKTAILS IN THE COURTYARD
Sponsored by BMO Harris Bank

Join us for cocktails and light hors d’oeuvres as we kick of the 2015 Internal Auditing Conference. The setting for this welcome reception is the beautiful Courtyard at the Ritz Carlton, New Orleans, reminiscent of those that can be found behind the closed doors of mansions throughout the historic French Quarter