CONFERENCE PROGRAM
Schedule-At-A-Glance | Session Descriptions
The 2014 FMI Internal Auditing Conference is a learning experience designed for internal auditors in the food retail industry. Our education program is intended to encourage a collaborative, open environment where like-minded professionals can share ideas and best practices and find solutions to the most pressing problems they encounter in their professional lives. We aim to achieve this through interactive sessions, roundtables and idea exchanges.
Download the final agenda
AGENDA-AT-A-GLANCE
SUNDAY, MAY 4
| 2:00 pm - 2:10 pm | Welcome Remarks |
| 2:10 pm - 3:10 pm | Opening Keynote Fire Them Up: The Seven Secrets of Inspiring Leaders Carmine Gallo, Communications Coach and Author |
| 3:10 pm - 3:25 pm | Networking Break |
| 3:25 pm - 4:15pm | Mergers and Acquisitions: Snapshot of the Marketplace, Past, Present and Future Ken Tuchman, Vice Chair Investment & Corporate Banking, BMO Capital Markets Corp. |
| 4:25 pm - 5:15 pm | The Changing Role of The Auditor: How to Meet Management Expectations and Deliver Winning Results Sonal Sinha, Associate Vice President of Industry Solutions, MetricStream |
| 5:15 pm - 5:45 pm | First-Timers Reception |
| 5:45 pm - 7:15 pm | Vendor Showcase and Cocktail Reception Hosted by PRGX |
MONDAY, MAY 5
| 7:00 am - 8:00 am | Breakfast Sponosored by Epicor |
| 8:00 am - 8:50 am | Leveraging Technology to Deliver Value Keri Dawson, Vice President of Industry Solutions and Advisory Services, MetricStream |
| 8:55 am - 9:45 am | Battle of The Brands: Strategies for Attracting, Engaging and Retaining Quality Audit Talent in a Competitive Market Caitlin McGaw, President and Chief Recruiting Officer, Candor McGaw, Inc. |
| 9:45 am - 10:00 am | Networking Break Sponsored by Balance Innovations |
| 10:00 am - 11:30 am |
Roundtable Discusions |
| 11:30 am - 12:30 pm | Band Aids Don’t Fix Headaches: Using Simple Root Cause Analysis to Improve the Effectiveness of Your Audit Recommendations Marty Gurry, Internal Auditor Director, Meijer, Inc. K. Michael Howse, Vice President, Internal Audit and Asset Protection, SpartanNash |
| 12:30 pm - 1:45 pm | Lunch at The Top of the Mark Hosted NCH Marketing Services |
| 1:45 pm - 2:45 pm | Leading the Charge: Internal Audit's Role in Directing Organizational Anti-Fraud Efforts John Hall, Hall Consulting, Inc. |
| 2:45 pm - 3:45 pm | Building Fraud Risk Assessment into Audit Planning John Hall, Hall Consulting, Inc. |
| 3:45 pm - 4:00 pm | Networking Break |
| 4:00 pm - 5:00 pm | Guest Keynote Speaker Why We Make Mistakes Joe Hallinan, Pulitzer-Prize Winning Author sponsored by Apex Analytix |
| 6:30 pm - 9:30 pm | Offsite Networking Event: Mixology at Infusion Lounge Hosted by Flextecs |
TUESDAY, MAY 6
| 7:00 am - 7:50 am | Breakfast Sponsored by Connolly Consulting, Inc. |
| 7:50 am - 8:50 am | Accounting Update John Scheffler, Senior Client Service Partner, Deloitte and Touche LLP Sara Brown, Assurance Senior Manager, Deloitte and Touche LLP |
| 8:55 am - 9:45 am | High Impact Audit Practices That Pay John Hall, Hall Consulting, Inc. |
| 9:45 am - 10:00 am | Networking Break |
| 10:00 am - 10:50 am | Preparing For a Government Audit: When not If Kate Hubben, CSFS, Client Advocate, Human Capital Practice, Willis Group |
| 10:50 am - 11:40 am | Information Security & Privacy: Are You Ready For a Data Breach? Andy Obuchowski, Jr., Director, Security & Privacy Consulting, McGladrey LLP |
| 11:40 am - 12:30 pm | Following the Counterfeit Trail |
| 12:30 pm - 1:30 pm | Lunch Hosted by Inmar, Inc. |
| 1:30 pm - 2:45 pm | Idea Exchanges |
| 2:55 pm - 3:45 pm |
Guest Keynote Speaker Professor Marianne M. Jennings, Emeritus Professor of Legal and Ethical Studies in Business, W.P. Carey School of Business, Arizona State University |
| 3:45 pm - 4:00 pm | Networking Break |
| 4:00 pm - 5:00 pm | Guest Keynote Speaker
Big Data: is it a Boon or Bust for Your Cyber Security Efforts? |
Session Descriptions
Big Data: is it a Boon or Bust for Your Cyber Security Efforts?
Marketing databases, customer analytics, behavioral patterns are so much easier to manage with big data. But will these data elements be safe from hackers? Payton will provide you with advice and examples on how you can harness the power of big data to improve your cybersecurity posture and how to build your big data so it achieves the business goals while adding in safeguards to fight back the cybercriminals.
Theresa Payton, Former White House CIO, Cybersecurity Authority and Identity Theft Expert
Fire Them Up: The Seven Secrets of Inspiring Leaders
Fewer than 10 percent of employees look forward to going to work. It doesn’t have to be that way. We all have the ability to influence, persuade and inspire everyone in our personal and professional lives—if we learn the language of motivation. Communications coach, Carmine Gallo reveals this language through extensive research and interviews with entrepreneurs who started Google, Starbucks, and Travelocity as well as top educators, business leaders and branding experts like Suze Orman. Gallo helps individuals become “Chief Inspiration Officers” for the people in their personal and professional lives. Fire Them Up! has been featured in BusinessWeek.com, Forbes.com, Investor’s Business Daily, Selling Power Magazine and CNBC’s “Big Idea with Donny Deutsch.”
Carmine Gallo, Communications Coach and Author
Why do otherwise intelligent people make obvious mistakes? Why are we so easily distracted? Why do we often miss what's right in front of our eyes? Why do we make mistakes? And could we do a little better? Joe Hallinan sets out to explore the captivating science of human error--how we think, see, remember and forget. In this session, chock full of anecdotes, relevant studies and tips you can use immediately (such as how to remember where you left your keys, and why multi-tasking is a bad idea), Hallinan will reveal why some of the same qualities that make us efficient also make us error-prone. How to prevent these errors--how to anticipate and then "outsmart" them--are at the heart of this engaging, entertaining and interactive session. Attend this session and receive a FREE copy of Joe's book courtesy of Apex Analytix
Joe Hallinan, Pulitzer Prize-winning Journalist, Author of "Why We Make Mistakes"
Why Ethics Training And Compliance Programs Don't Prevent Ethical Lapses And What You Can Do About It.
Not all ethical issues can be fixed by training and not all compliance programs address every ethical issues. Discover how analyzing and understanding the varying types of ethical issues companies face can help you put the right prevention and correction tools in place. Learn how applying the correct antidote to the different classifications of ethical issues can get to the root cause of ethical lapses.
Professor Marianne M. Jennings, Emeritus Professor of Legal and Ethical Studies in Business, W.P. Carey School of Business, Arizona State University
Mergers and Acquisitions: Snapshot of the Marketplace, Past, Present and Future
2013 was a watershed year for food as well as grocery mergers and acquisitions. Reflecting on his over 30 years in providing M&A services to major and regional grocers, Ken Tuchman will review M&A activity in 2013 and discuss the underlying fundamentals including today's robust capital markets. Get an overview of the inherent risks found in these transactions, where valuations are moving and the overall issues that can tie up transactions. Gain insight into what may lie ahead in 2014 and beyond on the M&A front.
Ken Tuchman, Vice Chair Investment & Corporate Banking, BMO Capital Markets Corp.
Attend this informative session to get crucial updates on upcoming financial reporting revisions and stay current on changes in the regulatory environment. Get an overview of recently issued accounting standards, proposals and exposure drafts and hear SECs views on accounting and reporting issues. Discuss proposed changes to private company standard setting and reporting.
John Scheffler, Senior Client Service Partner, Deloitte and Touche LLP
Sara Brown, Assurance Senior Manager, Deloitte and Touche LLP
The Changing Role of The Auditor: How to Meet Management Expectations and Deliver Winning Results
In today’s dynamic business environment, the internal audit department faces increasing expectations from stakeholders to deliver a crisis-ready organization. Management relies on internal audit professionals to take appropriate risks, guarantee policy, standards and procedural compliance and implement a systemic and consistent audit process to ensure effective internal controls, protect assets and maximize retail operation efficiency. Gain insight into the latest hot button issues that internal audit professionals in the food retail industry face and steps you can take to meet changing management expectations and deliver winning practices. Learn how to holistically manage existing and emerging risks, resulting from an ever-changing business scenario, with a proactive approach. Examine case studies demonstrating how world class retail organizations are implementing best practices to address critical issues and improve audit program quality and effectiveness and discover how, with the right combination of skills, processes and technology solutions, you can take your company’s internal audit function to the next level.
Sonal Sinha, Associate Vice President of Industry Solutions, MetricStream
Battle of The Brands: Strategies for Attracting, Engaging and Retaining Quality Audit Talent in a Competitive Market
In a competitive job market, how can you attract the best auditing talent to the retail industry and how do you keep them there in a career landscape where job-hopping is the norm? This interactive session will arm you with hiring and retention strategies for winning and keeping the audit resources you need to deliver value to your company. Participants will leave with the ability to identify the critical elements of an effective hiring process from interviewing to on-boarding and develop a plan for retaining auditors and protecting their department from “poaching” by external organizations.
Caitlin McGaw, President and Chief Recruiting Officer, Candor McGaw, Inc.
Leveraging Technology to Deliver Value
As businesses adapt to changing market conditions, internal auditors are expected to play a more proactive role in preventing and deterring fraud, providing broad-based risk intelligence and aligning audits with business strategy. To protect stakeholders’ and customers’ interests, internal auditors face data and resource challenges in procuring enterprise-wide risk intelligence and insights that proactively mitigate risks and assure regulatory compliance. While technology can play an essential role in meeting critical strategic audit objectives, research suggests that the internal audit function is not adequately leveraging technology to deliver value. This session will highlight new technology-enabled methods to automate processes, integrate internal audit with other business functions and facilitate real-time visibility into audits across the enterprise. Take home actionable techniques for leveraging data analytics to make better informed decisions and hear how to develop an integrated approach to Governance, Risk and Compliance programs to improve retail operations.
Keri Dawson, Vice President of Industry Solutions and Advisory Services, MetricStream
Band Aids Don’t Fix Headaches: Using Simple Root Cause Analysis to Improve the Effectiveness of Your Audit Recommendations.
Does your audit department ever issue recommendations such as “Management should follow policy ABC” or “Management should adhere to the provisions of SOP 123”? Just as band aids do not cure headaches, such recommendations tend to be ineffective, leaving problems unsolved and controls broken. The key is to identify root causes and recommend countermeasures that address these problems. This session, driven by audience participation, will expose participants to simple tools for identifying the root cause of problems encountered on audits. By practicing using these tools in actual audit situations, participants will learn how to add value to their next audit.
Marty Gurry, Internal Auditor Director, Meijer, Inc.
K. Michael Howse, Vice President, Internal Audit and Asset Protection, SpartanNash
Leading the Charge: Internal Audit's Role in Directing Organizational Anti-Fraud Efforts
No department has a broader array of anti-fraud skills than internal audit. They understand fraud exposures, the theory and practices of business risk management, the strengths and challenges of technology, effective preventive controls, sound detection behaviors, and how to efficiently handle fraud incidents. They’ve seen what works, what gets in the way, and what fails. And they bring an objective consultative presence to what is often an emotional situation. Yet, despite these skills, auditors may be wary of taking proactive steps to lead the organization’s anti-fraud efforts, uncertain of their role. Join this session to learn proven techniques to help you take charge and convert knowledge and experience into action. Discuss the core components of an anti-fraud campaign and learn how to conduct and document a comprehensive fraud risk assessment. Discover how to ensure all managers get the anti-fraud skills training they need and how to draft and issue the required policy on anti-fraud responsibilities. Hear the 10 reasons anti-fraud controls break down and learn now to make “how do I know?” and “doubting” the new normal at critical anti-fraud moments
John Hall, Hall Consulting, Inc.
Building Fraud Risk Assessment into Audit Planning
All professional standards require that auditors consider the impact of fraud risks during planning. But exactly how do you do that? And what’s the best way to document the audit response to fraud risks both entity-wide and on each audit project? During this interactive session you’ll learn how to brainstorm fraud risks and “Think like a Thief”, document the impact of fraud risks in the audit program and use attribute testing, inquiries, and monitoring to surface fraud symptoms. Discover how to employ Three Step Fraud Detection skills on every project and how to determine the real cause of fraud indicators and red flags.
John Hall, Hall Consulting, Inc.
High Impact Audit Practices That Pay
How can auditors demonstrate measurable value to management while meeting their core audit obligations? Learn five high impact auditing practices that will improve your daily effectiveness and increase your perceived value as an individual and as a member of the audit team. Discover how “Auditing on Purpose” sells audit ideas, learn how to incorporate internal consulting skills in every audit project and discuss the attributes of high impact findings.
John Hall, Hall Consulting, Inc.
Information Security & Privacy: Are You Ready For a Data Breach?
The statistics are scary. Security experts agree that nearly every industry and every type of data have been involved in a breach in the last 12–18 months. But the news isn’t all bad. Retailers can take measures to protect themselves and their customers. More than 80 percent of current breaches could have been avoided if reasonable security controls had been implemented. Get an overview of the current cyber threats that retailers face in today’s technology-dependent world and discuss strategies they can implement to help mitigate the risks and costs of a breach before it occurs. Learn to distinguish between data privacy incidents and data breaches and their respective legal ramifications and discuss best practices and common pitfalls to avoid in the realm of incident response management.
Andy Obuchowski, Jr., Director, Security & Privacy Consulting, McGladrey LLP
Preparing For a Government Audit: When not If
Healthcare reform has introduced new compliance standards for the food retail industry and governmental agencies have hired thousands of new auditors to ensure that the standards are met. Most companies are quickly realizing that they are not prepared and it will require time, effort and outside counsel to meet these goals. This session will help you develop an action plan when, not if, the Department of Labor, the Internal Revenue Service and the Department of Health and Human Services come knocking on the door.
Kate Hubben, CSFS, Client Advocate, Human Capital Practice, Willis Group
Following the Counterfeit Trail
Coupon counterfeiters are becoming more sophisticated every day. Are your efforts keeping pace? From small time scam artists to multinational industrial criminal organizations, the common factor is they ALL want your money and will stop at nothing to get it. Take this opportunity to learn about the strategic vision and cost effective (sometimes FREE!) practical solutions being implemented by retailers and manufacturers to help protect your bottom line against this constantly evolving economic threat.
Trade Fund Transparency
Managing gross margin in today’s competitive retail grocery environment requires a higher level of product cost precision and visibility than ever. Supplier trade funds come in many forms and make item level cost visibility complex and difficult to achieve. Discuss the importance for trade fund transparency and share ideas on how a disciplined and structured reporting process can empower your teams with actionable information that could improve your supplier negotiations and help protect your margins.
Facilitators: Paul Dinkins, ATG Technology and John Franklin, Senior Vice President-Controller, Brookshire Grocery Company
An audit of pharmacy transactions helps procurement professionals protect their business interests in a dynamic marketplace with frequent disruptions such as product recalls or shortages. These disruptions impose significant unplanned costs on chain pharmacies, that are frequently underestimated. Discuss how a chain pharmacy can minimize the negative impact and improve predictability of results by regularly reviewing procurement policies, evaluating various scenarios and implementing contingency plans.
Facilitators: Mike Booher, Director of Finance and IT Support and Gary Giger, Audit Director, Connolly LLC
Budgeting/Planning
Harnessing the value of a centralized enterprise budgeting and planning system requires a quick turn around and delivery of easy to use managerial and financial plan vs. actual reporting for all stakeholders. Discuss the benefits of moving from a manual, excel and email based system to an integrated system that updates automatically, reduces errors and provides more granular reporting views. Hear lessons learned from a recent implementation as well as real world, tangible benefits achieved. Share your own experiences and determine how you measure up to your peers.
Facilitator: Chris Morris, Director of Managerial Accounting at Brookshire Grocery Company.
Discuss legislative and regulatory changes that may impact your company in 2014 and beyond. FMI’s government relations team will answer your questions and discuss how FMI represents the retail industry in Washington.
Facilitator: Andy Harig, Director of Government Relations, FMI and Hannah Walker, Director, Government Affairs, FMI
Benchmarking Audit Recovery Practices
Review the results of The Compass Benchmark Recovery Audit survey conducted among top retailers, including several of the largest grocers in the U.S. Discuss key sets of criteria and recommendations for improving insight into recovery audit practices.
Facilitator: Helen Tueffel, Senior Vice President, Global Marketing, APEX Analytix
Join us for a one-of-a-kind experience where you can catch up with old friends and mix and mingle with new acquaintances. At this fun, interactive offsite event, hosted by Flextecs North America, the highly skilled bartenders at SF Mixology will recreate the thrill and intensity of being behind a real bar, complete with time constraints and mixology challenges. You’ll not only enjoy the finest cocktails, but you you’ll also be part of the action yourself. Get a crash course in mixology and bartending basics and taste a chronological journey through cocktail history while learning new skills that can translate back to the professional and personal world. And, for even more networking fun, you’ll use the skills and knowledge you gain to go head to head with your peers to create, innovate, and present competition-level cocktails, with prizes for the winners. The evening will include an open bar (with non-alcoholic options for the teetotalers) and heavy hors d’oeuvres.
Located in the heart of San Francisco's Union Square, Infusion Lounge is the most successful 5-star nightclub in the city and was named by Condé Nast Traveler as one of the world’s hottest nightclubs shortly after it opened on New Year’s Eve in 2009. The venue is approximately 0.5 miles of the Mark Hopkins InterContinental.
RSVP required. Space is limited!