Crisis Management 

FMI cannot prevent a crisis from happening, but we can help our members and partners manage crises before and after they occur, whether it is a natural disaster, a gun violence incidence, fraud or product recall. 

Crisis Resources

The following resources can assist you during a crisis. Plan ahead and secure these resources now.

Stay Informed
Storm Central
  • All Hazards Consortium  - A regularly updated storm center webpage for executive and operational decision makers across multiple states and industries producing results in disaster management.
Food Assistance Information (SNAP & D-SNAP) 
Food Safety
  • Food Safety in a Disaster or Emergency - Foodsafety.gov has information to share with consumers on how to keep food safe before, during, and after emergencies, such as floods, fires, natural disasters, or the loss of power.
Store Status Form
  • Store Status Through SABER - We're working with SABER, to provide information on the status of stores in affected area to help coordinate recovery efforts with federal and local government agencies.
Supply Chain Assistance
  • American Logistics Aid Network - Industry-wide organization that exists to provide supply chain assistance to disaster relief organizations (and other non-profits).
  • Commercial Routing Assistance - Latest information relevant to commercial organizations and drivers, state transportation officials and regulators, federal transportation officials and regulators, and trade associations who rely upon continuous vehicle movement to meet their mission.
Cyber Security at the State Level

Security Breach Notification Chart - Perkins Coie's Privacy & Security practice maintains a comprehensive chart that summarizes state laws regarding security breach notification. The chart is for informational purposes only and is intended as an aid in understanding each state's unique security breach notification requirements. Lawyers, compliance professionals, and business owners may find this chart helpful when preparing for and responding to data breaches.

 

FMI Partnerships on Cyber-Information Sharing

FMI partners with the Food & Ag ISAC, adding to our existing partnership with the Retail & Hospitality ISAC. These partnerships equips FMI with cyber-information sharing and analysis centers that cover the entire supply chain, from field to store. These ISACs provide critical intelligence, analysis, and effective security practices that help organizations detect attacks, respond to incidents, and share indicators enhancing their ability to protect themselves and manage risks. They collaborate with academic institutions and industry associations to ensure comprehensive and robust cybersecurity measures.

  Learn About Food & Ag ISAC     Learn About Retail & Hospitality ISAC

Policy Statements

Our current Board approved policy statement on this topic:

FMI Violence Preparedness Committee

The FMI Executive Committee recommends creating the Violence Preparedness Committe the at FMI to better prepare for, and react to, acts of violence in our industry.

FMI Member Plus Program

Early Alert Transparent (002)

FMI's Member Plus Program helps you get more out of your membership by facilitating connections with industry leading resources. Here is one Member Plus Program partner that relates to asset protection and crisis management.

Early Alert provides access to discounted packages for Meteorology and All-Hazard Emergency Management solutions.

 

FMI Crisis Management Resources

Asset Protection in Food Retail

Asset Protection in Food Retail 2024

This report spotlights how asset protection professionals have been adapting strategies to address a wide range of traditional and emerging threats—from natural disasters to active shooters.
Active Assailant Preparedness, Response and Recovery Checklist

Active Assailant Preparedness and Response Checklist

Use this checklist along to ensure that your food retail facility is well-prepared for any major workplace violence incident.
FMI_Active_Assailant_Guide_2023

Active Assailant Preparedness and Response Guide for the Food Retail Industry

This resource provides strategy and tactics to mitigate workplace violence and active shooter incidents and guidelines and best practices for mitigating the risk of active shooter threats.
food defense cover 2021

Food Defense Guideline

The following guideline is meant for assisting key personnel to prepare, respond, stabilize, and recover from a tampering or intentional contamination event.
Emergency Preparedness Workplace Violence Product Image

On-Demand Video: Emergency Preparedness: Workplace Violence

In this recorded session, FMI CEO Leslie Sarasin moderates a panel conversation with industry leaders who have experienced unthinkable crises directly.
De-escalation Guide 2020

FMI Crisis Management Guide: De-Escalation

Leverage this guide with your team to prepare and respond to tense encounters as we continue to keep workplaces safe.
Civil Unrest

FMI Crisis Management Guide: Civil Unrest

Leverage this guide with your team to prepare, respond and recover from civil unrest.

FMI Crisis Communications Guide 2019

When crises occur, your response will be critical to maintaining your relationships with shoppers, employees and business partners. Leverage this manual with your team to prepare, respond and recover from a crisis.

Natural Disaster Guideline

This document provides guidance is meant for assisting key personnel to prepare, respond, stabilize, and recover from a natural disaster event.

Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Crisis Management leadership image

FMI's crisis management services include:

  • Acting as a liaison with federal agencies during times of crisis
  • Crisis guidelines regarding natural disasters, active shooters, communications and food recalls
  • Experts in asset protection and safety available for consultation
  • After-action advisory groups to debrief and improve processes
  • Tools for dealing specifically with cyberattacks on business processes
  • Advisory board membership for the Retail Cyber Intelligence Sharing Center (R-CISC)
  • Real-time information during federally declared states of emergency and product recalls