Retail Operations

Preparing for the 2026 Hurricane Season: Food Safety and Retail Readiness

With a little preparation, grocery stores can weather hurricane season without compromising operations or food safety....

Human Connection Is Grocery Infrastructure

As ecommerce grows, AI-enabled shopping expands and agentic commerce begins to emerge, more of the grocery journey will be shaped by digital systems before a shopper enters the store. That shift makes the physical experience more important, not less....

Winning in Nonfoods Starts with Closing the Perception Gap

Nonfood categories generated $5.6 billion in new sales last year, and grocery retailers need to have a nonfoods strategy to capture the sales....

Strengthening Connections with Fresh Food Shoppers

FMI’s FreshForward Conference will explore new ways for the fresh foods industry to strengthen shopper connections and build deeper loyalty....

Setting the Record Straight on Digital Shelf Labels

FMI’s new fact sheet highlights how digital shelf labels improve pricing accuracy, reduce waste, and give shoppers more information while dispelling common misconceptions....

Photo Friday: FMI Share Group Gathers in Newport Beach, California

In March, the Kudzu Share Group met in Newport Beach, Calif., for its semiannual gathering....

Retail Media Measurement Is the Unlock, Not the Endgame

Retail media measurement standards will enable brands and retailers to integrate retail media performance with trade promotion management, creating unified visibility into omnichannel trade spend. ...

Value and Premium at the Same Time. The New Reality in Grocery

The K‑shaped economy is pushing food retailers to serve two very different sets of economic values as the middle disappears....

Three Crucial Strategies to Advance Fresh Foods

The FMI FreshForward Conference tackles the future of fresh at retail and focuses on opportunities to connect with the consumer, enhance fresh marketing and embrace practical ...

Presenting FMIResearch.ai: A Research Assistant for the Food Industry

Over the past year, FMI has been building a generative AI research assistant called FMIResearch.ai....

What “Good” Retail Media Measurement Looks Like—Before We Debate the Metrics

Effective Retail Media measurement requires the food industry to ask the right questions first in order to build transparency and trust....

Boardroom Volume 11: Seeing the Patterns That Matter Most for Food Industry Leaders

In Boardroom Volume 11, FMI and Oliver Wyman share insights to help food industry leaders cut through complexity, understand the patterns shaping technology, consumer shopping, loyalty, and the ...

Why Retail Media KPIs Don’t Travel—and Why That’s Holding the Industry Back

Retail Media results are difficult to compare, and industry alignment, rather than technology, may be the key to more consistent ...

How Digital Strategies Are Transforming Grocery Retail

FMI explores how smart in-store digital experiences are shaping the next phase of shopper engagement, in a conversation with industry leader Chad Peterson....

Retail Media Has a Measurement Problem—and It’s a Business Problem

As Retail Media continues to grow, the food industry needs to define clear measurement standards that can demonstrate the incremental value of the ...