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Omnichannel

As we experience shifts in consumer behaviors and trends with online food retail, we have several key initiatives and resources focused on omnichannel, including ecommerce, click and collect, delivery, meal kits and more. Take advantage of our resources and contact us to join our active working groups.

Accelerating Private Brands in Grocery Ecommerce

Implementation Guide: Get Started with SmartLabel® and Offer Shoppers Transparency

Topline Food Industry Facts

Omnichannel Blog Posts

Let's Tackle the Real Causes of Food Inflation to Feed American Families

Sep 11, 2024

While it has been encouraging to see inflation cool in recent months, it’s been equally frustrating that the current political dialogue has lacked an in-depth, meaningful discussion of the economic subtleties and nuances that influence the real cost ...

Six Imperative Issues Facing the Food Industry in 2023

Feb 28, 2023

The articles in this year’s Boardroom volume 8 reflect FMI’s Imperative Issues Framework. Boardroom continues to provide analysis and recommendations through the lens of the food industry's imperative issues – from supply chain and workforce ...

Drumroll Please: Introducing the 2023 Class of FMI Store Manager Awards Nominees

Feb 22, 2023

In addition to celebrating the hardworking people who make up our industry, we want to pay special attention to the store managers who are the heartbeat of local supermarkets across the globe. These devoted leaders embody their company’s vision and ...

All Omnichannel Blog Posts

FMI Omnichannel Resources

U.S. Grocery Shopper Trends 2024: Finding Value

Beyond price and quality, shoppers define value to include relevance, convenience and experience.

U.S. Grocery Shopper Trends 2024: Online Shopping

This report follows the evolving digital shopping landscape as shoppers strive to balance needs for convenience, savings, discovery and experience.

Boardroom Volume 9

This journal discusses food industry supply chain disruption, labor shortages and workforce challenges, technology transformation, changing marketplace and societal dynamics, evolving consumer behaviors, and rising ESG expectations.

Transparency Trends 2023: Food Shoppers Increasingly Prioritize Information

This report tracks shifting perspectives and takes a deeper dive than before into topics including front-of-pack labels, use of digital research tools and attitudes about online vs. in-store shopping.

2021 Digitally Engaged Food Shopping

FMI and NielsenIQ have partnered on this infographic that analyzes the latest on the digital food shopper.

The Grocery Shopping Habits of Gen Z and Millennials

This report examines the online and in-store grocery shopping journey of Gen Z and millennials through their perceptions, behaviors and attitudes toward grocery shopping today and their expectations for the future

The Omnishopper Imperative For Food Retailers

This report looks at the demographics of the omnishopper and the overall scope of products and categories considered for the online size of the prize, in the face of quickly changing food-at-home buying habits.

Leadership

FMI's Asset Protection Council includes senior level asset protection executives from food retailers and wholesalers who advise, guide and support our activities related to asset protection, loss prevention, crisis management, cyber security, risk management, operations and safety.
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FMI's Risk and Safety Council plans education and networking events for food retail risk and safety professionals and provides input and guidance about our risk management and safety issues efforts.
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